Monthly Archives: August 2013

Business Continuity and the New Advent of Consistent Testing to Avert Mistakes

Business continuity should be a part of every business’s to-do list in analyzing and preparing backup of all their data. And while many companies are starting to do that or risk being called crazy, what about the reassurance in making sure those backups are going to work well when it matters? A newer call is out there for those in charge of business continuity to start testing how that backup manifests the saved data. And it doesn’t mean doing just one test.

The Recommendation of Regular Testing

Ready.org reminds us that testing should always be done when dealing with business continuity plans. In the instance of data backup systems, they may not always be considered reliable, especially if you’re using one on-site. This isn’t to say that a manager shouldn’t take a day out to contact their backup service and make sure that everything will work when it’s necessary. As well, it might mean testing the backup to the backup, which could take extra time a manager doesn’t have.

So just how many times should there be a test of your backup? The consensus in the above editorial seems to say that testing weekly is the only way to ensure a complete peace of mind. What happens, though, if you decide to take on a superior cloud-based backup service?

The Advantage of Off-Site Backup

Here at Continuity Centers, we provide a superior off-site data protection service that’s always available to you 24 hours, seven days a week. Our SecureVault private cloud backup has been tested and given an official certificate for highest security by the U.S. federal government. We give you an advantage by using a durable cloud-based system that automatically updates as soon as you create new data.

We also save you worry about having to test on a regular basis as you would with lesser services. Our systems are tested on a regular basis to make sure that your replicated data will be ready to function when you absolutely need it.

Ultimately, we pride ourselves in being a leader in assuring customers that we don’t have to test patience with in-person testing. The true test is you being able to call us at any time to instantly retrieve critical data without missing recent updates.

If you’re still using questionable on-site backup tools or going through another continuity company that doesn’t assure testing, contact us so we can show you why we’re a proven leader. Continuity Centers understands the power of the cloud and in always keeping an open pipeline to our clients for questions or concerns.

Workgroup Recovery: The Methods of Restoring Employee Operations

How do you define a workgroup recovery, and how does it work when you want it to? In the world of business continuity, you’ll sometimes find assurances for the protection of internal data, even if those frequently need a backup to the backup in times when disasters strike. What about tangible items, though, such as your computers and other equipment necessary to keep your company going? Where do you go if your headquarters is completely unusable after a natural or man-made disaster?

That’s where the definition of a workgroup recovery plan comes in.

Here at Continuity Centers, we provide different options to helping your company regroup in a physical location when it’s necessary. But you have to plan in advance to choose the right location so you’ll be able to immediately go there when the time comes.

Working from Different Locations

Many workgroup recovery plans provide outlying offices where your employees can gather and keep business operations going. These frequently contain all the equipment you need so telecommunications can work easily among all your employees. This works when roads are inaccessible and employees can’t meet all in one place.

Here at Continuity Centers, we offer many local continuity centers around the United States, including Connecticut, New Jersey and New York. We also provide all the necessary office equipment you’ll need so your employees will never be in the dark, literally or figuratively.

Providing Custom Recovery Sites

Most workgroup recovery systems provide privately dedicated locations that are customed to suit your business. These can be an excellent option when you’re not sure if the other choices would be suitable during a time of a disaster. It’s also one way where all of your business operations can be in one place, even if there’s still the possibility some of your employees would have to use an outlying location.

Continuity Centers provides private, dedicated seats that are monitored and cared for during the year. We also provide them at select locations nationwide.

Shared Locations

This more affordable option is for the business that doesn’t mind sharing a recovery space with other people. During a time of disaster, working together is essential, and sharing needed office space might be necessary when all the other options aren’t available. It’s a balanced option that businesses shouldn’t necessarily shut out.

We offer shared locations around the country with equipment that’s assured to always be working. This includes an Internet line that we’ll make sure stays on.

The Magic of Mobile

One of the greatest features of workgroup recovery systems is when equipment is delivered to you. When your business can’t go anywhere else, having equipment sent to you at your headquarters or in a nearby location can help you get back on your feet instantly. It also helps when that mobile service is available across the nation.

Continuity Centers has an excellent mobile service that will be there for you when it’s necessary. And while all these options may need contingency plans when disaster comes into play, we hope we’ll be your only choice for business continuity analysis, implementation and planning.

Contact us to learn about our workgroup recovery pricing plans and to discuss which options may work best for you.

Things to Think About When Placing Your Data on Cloud Backup: From Size to Security

Cloud backup is becoming increasingly used by businesses now based on its affordability and safer method of retrieval for the era of big data. Nevertheless, businesses still have to think about a few things and whether it’s appropriate or if you need to seek out alternatives. Be sure to ponder these considerations as a way of looking toward the potentials of what could happen later.

Making Sure There’s Enough Storage Space for Expansive Data

Your business data may not fall under the title of “big data” yet, though that might not be the case down the road. If you depend on a cloud backup system, be sure enough storage space is available to tackle your more expansive data later. You don’t want to be caught in a situation where you find that your cloud backup provider can’t handle a sudden influx of important information you need to save after becoming more successful.

Ultimately, it’s always better to go with a cloud backup service that provides unlimited storage.

Ensuring Security

Private data on your customers will be stored on your cloud backup system, and you have to be ensured that security is solid. Far too many cloud backup systems have agents managing data behind the scenes who can gain access to sensitive information. And there’s been instances where data has been compromised from those agents. Here at Continuity Centers, we want you to know that our cloud backup system has no agents for security peace of mind.

Consider How Many Times Backup Occurs

Some cloud backup companies may not back up all your data as often as you want. That’s why it’s important to know how often backups occur. Should your business suddenly lose all data, the most recent backup might be the most important. If that was missed, it’ll be gone forever unless you paid to have a backup of the backup.

At Continuity Centers, our cloud backup system allows you to control the backup whenever you want it. That’s something you won’t find in many other backup plans.

Saving Data from Multiple Platforms

With the advent of iPads, smartphones and tablet being integrated into business offices, it’s essential to find a way to back up information on those devices. Not all cloud backup services provide this ability. Continuity Centers allows backup with 40 different operating systems and is the only service that allows you to do that through one easy-to-use console from your office.

The Speed of Data Recovery

While this is really the most essential of what you need to know, you’re going to see wide variances when seeking out other cloud backup services. At Continuity Centers, we off instant recovery of your data, 24 hours, seven days a week. All you need to do is call us when you’ve lost your data. You won’t have any worry about waiting weeks or months to recover what you need right away.

Contact us to get started with our SecureVault Secure Private Cloud Backup service. Continuity Centers covers all aspects of securing data with comprehensive and affordable plans that you simply can’t find anywhere else.

5 Common Flaws in Business Continuity Plans

A well-devised business continuity plan will help carry your company through any number of disasters, with as little loss of data, money, and time as possible.  Unfortunately, not all companies commit the necessary time and effort to creating a strong business continuity plan, and even among the ones who do, their plan may suffer from some flaws that would reduce its effectiveness.

Common flaws include the following:

  1. A lack of employee engagement.  A recent article in Information Week highlights five reasons why employees may not cooperate with a business continuity plan, including the fact that they don’t know that one exists; they might also not be sure about what a ‘disaster’ really looks like or what it could mean for a business.
  2. Irregular updates.  For a plan to be effective, it needs to be regularly revised and updated to deal with new developments in technology, any alterations you’ve made to your business organization and activities, and changes brought about by employees who are newly hired, leaving, or moving to a new position within the company.
  3. Unclear allocation of responsibility.  In the event of a disaster, it’s important to be clear about everyone’s responsibility.  Who would be responsible for managing different aspects of the recovery process? Who would have authorization to use certain passwords?
  4. Too few lines of defense.  Ideally, your plan will have several lines of defense; if there’s a failure in one, another will kick in.  For example, when it comes to backing up important data, it’s not enough to have it saved on a USB drive or on a server – what would happen if they become compromised or experience a failure? You could lose your data irrevocably, or have to waste days or weeks trying to recover it.  Having secure cloud backup is an example of one key way you could give your data high-quality protection and enable easier recovery.
  5. A plan that doesn’t cover a wide range of scenarios.  There are many possible ways that your business could experience a disaster, including power outages, cyber-attacks, and employee carelessness or deliberate malice.  Your business continuity plan would have to cover all of those possibilities.

Devising a strong business continuity plan is best done with the assistance of experts who can help you evaluate the risks faced by your business and come up with powerful solutions.  Contact us to discuss the best ways to keep your business operations running even in the midst of a disaster.